Fast • Reliable • Stress–Free
Effective Date: 20.02.2025
Last Updated: 20.02.2025
Welcome to Prop Hire By Elite. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (www.prophirebyelite.co.uk) and our services.
1. Who We Are
Prop Hire By Elite is a prop hire company based in the UK, specialising in supplying props for TV, film, events, and more. For any questions regarding this policy, please contact us at:
📧 info@prophirebyelite.co.uk
2. Information We Collect
We may collect and process the following data about you:
• Personal Information: Name, email address, phone number, and company name (if applicable) when you contact us, make an enquiry, or place an order.
• Payment Information: When completing transactions, we may collect necessary payment details. (Note: Sensitive payment information is securely processed through third-party payment gateways).
• Technical Data: IP address, browser type, operating system, and browsing behaviour on our site through cookies and analytics tools.
• Communication Data: Any correspondence you have with us, including emails or messages sent via the website.
3. How We Use Your Information
We use your data to:
• Process orders and manage prop hire services.
• Respond to enquiries and provide customer support.
• Send important updates, booking confirmations, or changes to services.
• Improve our website and services through analytics and user feedback.
• Comply with legal obligations.
4. Sharing Your Information
We will never sell your personal information. We may share your data with:
• Trusted third-party service providers (e.g., payment processors, IT support) when necessary to provide our services.
• Legal authorities if required by law or to protect our legal rights.
All third parties are required to respect the security of your data and handle it in accordance with GDPR regulations.
5. Data Retention
We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Your Rights Under GDPR
You have the right to:
• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data where there’s no legal reason to retain it.
• Object to or restrict the processing of your data.
• Withdraw consent at any time (where consent is the basis for data processing).
To exercise any of these rights, contact us at info@prophirebyelite.co.uk.
7. Cookies
We use cookies to enhance your browsing experience and analyse website traffic. By using our site, you agree to the use of cookies. You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies, so please review them before sharing personal data.
9. Security
We implement appropriate security measures to protect your personal data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email.
If you have any questions about this Privacy Policy, please contact us at:
📧 info@prophirebyelite.co.uk
Thank you for trusting Prop Hire By Elite!
